Privacy policy




At Heartsown we are committed to safeguarding the privacy of our users.

You can access our website home page and browse our site without disclosing your personal data.

Should you make a purchase from our store you will need to give us some personal information (such as your name, email address, postal address, etc) but we will not pass that on to any third parties. This includes ensuring your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

We only hold your data for a length of time that is reasonable and commensurate with supplying our products and services to you.

We do not knowingly collect personal data from children.

We are committed to using the information that we collect about you lawfully, e.g. in accordance with the Data Protection Act 1998, and any other regulations currently in force. We process your personal information inside the UK.



Uses

We may use the personal information that you volunteer to us for a variety of purposes including providing you with purchases from our online store, answering queries, and supplying you with information about our products and services.

If you opt to join our mailing list (keeping you up to date with information about the progress of the Haadri project and the products and services we offer These may, as well as books, include a variety of spin-off products relating to Haadri such as music CDs and other merchandising), each such email sent to you will include an option to unsubscribe. You can also unsubscribe at any time by emailing us from our Contacts page.



Security

Modern information and communication technologies play a fundamental role in our organisation, but in order to prevent unauthorised access to your data we hold it in secure storage that is isolated from Internet connectivity.

We are committed to ensuring your information is secure and, to order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We do not collect sensitive information such as credit card numbers. Payments are handled in a secure way by PayPal using their own high levels of website security: they collect payments from customers (without our involvement in the transaction) and subsequently transfer funds from their bank account to ours.



Cookies

Heartsown also collects some non-personalised information from cookies that allow us to monitor general site statistics such as which website pages receive most visits, how visitors arrive, and what computer operating systems are most often used. These cookies are temporary 'session' cookies that cease at the end of your visit. The data recorded by these cookies are not sufficient to identify any unique individual, but enable us to build up an overview of use of the website, helping us provide a site tailored to the needs of all our visitors.

You may use your browser settings to disallow or disable all cookies from this site, and although most of the website will function normally, some aspects such as the shopping cart operated by PayPal may not.



Links

Our website offers links to various other websites over which we have no control and, although we believe we have selected them prudently, for which we can accept no responsibility. Such third party web service providers may collect personal data about their visitors, and anyone visiting them is advised to consider the privacy policies in operation on those sites.



PayPal

In order for customers to purchase items and services from us we use third-party secure shopping facilities operated by PayPal, one of the Internet's largest and most trusted e-commerce institutions. When making a purchase, customers effectively leave our website and enter pages supplied by PayPal - please note that these are operated under PayPal's privacy policy and terms and conditions of use, which are independent of Heartsown. Any questions concerning their practices should be addressed to them in the first instance.



For further information

If you have any queries about how we handle and use your personal information please contact us.



Heartsown logo

Heartsown

Sci-fi you can believe in!



© Heartsown 2007-2008